Job Title: Inside Sales Executive Business Group/ Support Dept: Call Center - India Reporting To: Team Leader: Contact Center Purpose of Role: The Inside Sales Executive is responsible for driving outbound sales efforts by proactively engaging potential customers through phone-based communication. This role focuses on identifying customer needs, presenting tailored product or service solutions, and closing sales to contribute to revenue growth. The position requires a persuasive communicator with strong interpersonal and negotiation skills, dedicated to delivering results in a quick-paced sales environment. Accountability & Responsibilities of Role: ● Make outbound calls to prospective customers from provided databases or marketing-generated leads. ● Understand customer needs and qualify leads to pitch appropriate products or services. ● Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups. ● Accurately document customer interactions and outcomes in the CRM system. ● Consistently meet or exceed daily, weekly,



and monthly sales targets and performance KPIs. ● Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals. ● Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention. ● Stay informed on product features, promotions, industry trends, and competitor offerings. ● Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities. Position Requirements: Educational Background: ● Bachelor’s degree in business administration, Marketing, Communications, or a related field (preferred). Work Experience: ● 1–3 years of experience in outbound calling, tele sales, or inside sales. ● Experience with CRM systems and sales tracking tools. ● Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance. Technical / Industry Skills: ● Strong c

📌 Inside Sales Executive (Gurugram)
🏢 StarZen
📍 Gurugram