Completion of Administration to Process Shipments; Coordination of Front Line Activities; Customer Retention; Customer Satisfaction; Execute Standard Operating Procedures per Product; Gross Margin Achievement/ Growth; Policy & Procedure Compliance; Provision of Shipment Tracking & Updates; Revenue Achievement/ Growth; Service Performance; Vendor Usage

Responsible for query and execution of Time-critical shipments. Best suitable candidate to have relevant experience (3-5 years) handling Time-critical shipments.

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Interpersonal Skills;Judgement & Decision Making Skills;Negotiation Skills;Planning & Organizing Skills;Problem Solving Skills

FedEx was built on a philosophy that puts people first, one we take seriously.



We are an equal prospect/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our out

📌 : Special Services Representative-Senior (India)
🏢 FedEx
📍 India