Job Description: Senior ITAM & Discovery Implementation Specialist
Location: Noida
Experience: 5-10 Years
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About the Role
We are looking for an experienced Senior ITAM & Discovery Implementation Specialist to join our Professional Services team and support the deployment of HCL BigFix Service Management Discovery and Asset Management solutions. The ideal candidate will possess strong expertise in Discovery, Hardware Asset Management (HAM), Asset Lifecycle Management, Contract Management, and Warranty Tracking, along with a solid understanding of IT infrastructure and asset governance processes.
Key Responsibilities
Discovery & Asset Visibility
• Implement and optimize IT Discovery solutions for infrastructure, application, and asset identification.
• Configure and manage discovery probes, sensors, credentials, and scan schedules.
• Ensure accurate identification, classification, and reconciliation of IT assets across enterprise environments.
• Support CMDB population and maintain asset visibility across on-premises, cloud, and hybrid infrastructures.
Asset Management Implementation
• Implement and configure Hardware Asset Management (HAM) processes and workflows.
• Design and support end-to-end Asset Lifecycle Management processes, including procurement, deployment, maintenance, and retirement.
• Configure and manage Contract Management and Warranty Tracking capabilities.
• Establish asset governance practices and data quality standards.
Customer Consulting & Skilled Services
• Lead customer workshops, discovery sessions, and solution demonstrations.
• Gather and analyze business and technical requirements.
• Provide best-practice recommendations for asset governance, discovery strategies, and lifecycle management.
• Act as a trusted advisor to customers throughout implementation and adoption phases.
Technical Leadership & Project Delivery
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📌 Senior ITAM (Noida)
🏢 HCLSoftware
📍 Noida