Duties & Responsibilities

• Mastery of Business Analyst Activities.
• Collaborate with internal stakeholders, product managers and developers to gather product requirements. Work closely with customers to understand their needs and provide domain expertise as needed.
• Expert in Retail Business and ERPs with good domain knowledge.
• Write comprehensive business and customer requirements, including scope, priorities, and acceptance criteria.
• Participate in research and implement new ideas and processes to enhance business analysis practices.
• Perform demonstrations of sprint reviews and, when necessary, present the finished work to customers and stakeholders.
• Act as a mentor to junior team members, offering guidance and support.
• Work on projects of high complexity, contributing to project plans and timelines.
• Works with 1-2 scrum teams.
• Reviews and negotiates priorities with Product Management.

Knowledge, Skills & Abilities

• Ability to communicate effectively with a diverse team.
• Strong customer service orientation and negotiation skills.




• Proficiency in problem-solving and analytical thinking.
• Demonstrated ability to lead and mentor others.
• Positive with AI skills and building solutions using/via AI tools.
• Performs work under minimal supervision
• Knowledge on Purchasing, Inventory, Accounts Payable, Accounts Receivable, GL flows in an ERP.

Qualifications

• Minimum 8+ years progressive ERP experience and demonstrated success/knowledge.
• At least 6 years of BA experience in building ERP products.
• Retail ERP knowledge is a MUST.
• Masters degree in Business analytics, or AI or Retail or Operations Management (or equivalent experience).

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to busines

📌 Senior Business Analyst (Bengaluru)
🏢 Epicor
📍 Bengaluru