The opportunity

Coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape, ensuring high-quality delivery of integrated business processes and releases across Salesforce applications, CPQ, PowerShop, Camos Configurator, and Customer Portal solutions. Partner with cross-functional teams and vendors to drive testing excellence, reduce risk, and enable seamless customer experiences.

How You Will Make An Impact

• Own and coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape.
• Develop and maintain integrated test strategies and plans across Salesforce applications, CPQ, PowerShop, Camos Configurator, and Customer Portal.
• Coordinate functional, integration, regression, and user acceptance testing activities.
• Ensure adequate test coverage for cross-platform business processes, interfaces, and releases.
• Manage testing activities delivered by strategic vendors and external partners.
• Review and challenge test plans, coverage, execution quality, and defect resolution processes.
• Align business testers,



application teams, and delivery partners to ensure testing readiness.
• Monitor and communicate quality metrics, defect status, test progress, and release readiness.
• Provide quality assurance input for release readiness assessments and go/no-go decisions.
• Drive continuous improvement while ensuring compliance with Hitachi Energy QA standards, tools, and best practices.

Your Background

• 10+ years of experience in large global corporation.
• 7+ years of professional experience in Quality Assurance & Testing across integrated enterprise landscapes .
• Good understanding of end-to-end and cross-platform testing as well as use of test automation solutions .
• Experience coordinating outsourced testing teams .
• Strong defect, stakeholder and vendor-management capabilities.
• Robust analytical and communication skills.

More About Us

We believe great work thrives in an environment where people feel

📌 Quality Assurance Manager – Digital Customer Experience (Bengaluru)
🏢 Hitachi Energy
📍 Bengaluru