VMS SYSTEMS INTEGRATION SPECIALIST
Location: Any Genpact Location
Experience: 5-10 years
Immediate joiners preferred
For Immediate response, Kindly share your resume to
[email protected] with Sub of "VMS SYSTEMS INTEGRATION SPECIALIST" along with notice period.
JOB DESCRIPTION
The Developer & VMS Systems Integration Specialist will manage technical support functions to support 100+ Vendor Management Systems, 2,000+ internal employees, hundreds of Vendor Management Clients, and is inclusive of additional related 3rd party systems to ensure the Apex recruiting functions operate uninterrupted, mitigate any impact on services, and support the scalable growth of the internal VMSI services. A strong analytical and people focus is needed to manage VMS support tickets, train users, process VMS configuration requests, draft business requirements, assist with vendor systems updates/new features and enhancements, manage data hygiene and deliverables, and design solutions with user satisfaction in mind.
This role will work closely with Front Office subject matter experts and technical members to learn and document new VMS business procedures/processes and translate them into technical solutions.
• Develop and continuously build knowledge of Apex’s Vendor Management Systems, Salesforce, numerous VMS solutions, and several related 3rd party systems (Scout, etc.) addressing all needs and configuration requests.
• Reviewing, researching, and resolving VMS support tickets inclusive of engaging of ATS and VMS services support resources to develop new end-clients within our VMS solution via requirements, testing, troubleshooting/defect fixing of any existing or current items reported by the business.
• Responsible for creation/termination of VMS account processing and timely completion of weekly+ VMS end-client job audits.
• Fulfill VMS clean-up efforts.
• Assist with creation or refinement of VMS business workflow processes as needed for both the Front Office business and the
📌 VMS SYSTEMS INTEGRATION SPECIALIST (Hyderabad)
🏢 Genpact
📍 Hyderabad