Job Profile:-
This is a solutioning & consulting-focused role. We are looking for Pre-Sales rockstars who deeply understand ORI’s conversational AI offerings and can map them to real business problems across industries (BFSI, Telecom, Retail, etc.).
As a Pre-Sales Consultant, you will work closely with Sales, Product, AI and Delivery teams to:
• understand customer journeys and pain points,
• design the right solution using ORI’s platforms,
• build compelling demos, proposals and PoCs that help win deals.

Key Requirements:-
• Creating solution proposals, vision presentations and ideate solution architecture for the deployment of the conversational AI solutions.
• Understand customer technical requirements and work with partners and customers to align solutions.
• Participate in discovery calls and workshops with clients to understand business processes, current contact-center setup, use cases, and KPIs
• Translate business problems into transparent use cases, customer journeys, and high-level bot flows (voice & chat).
• Prepare and deliver product demos, PoC storyboards,



and walkthroughs that showcase ORI’s capabilities in a simple, business-friendly way.
• Work with internal teams (AI/ML, Product, DevOps, Delivery) to validate feasibility, dependencies, and effort for proposed solutions.
• Draft and structure solution documents, SoWs, effort estimates, and ROI outlines under guidance from senior pre-sales / leadership.
• Support RFP/RFI responses by filling in solution, architecture, security, and functional sections using ORI’s internal knowledge base.
• Capture client requirements, assumptions, and risks clearly and ensure a smooth handover to Delivery after deal closure.
• Maintain and continuously improve internal collateral – decks, case studies, solution templates, domain-specific playbooks.
• Stay updated on ORI’s roadmap, features, integrations, and success stories and reflect them in proposals and client conversations.
• Support Sales in pipeline reviews, bid/n

📌 Associate - PreSales (Noida)
🏢 Oriserve
📍 Noida