Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
As a Senior Technical Writer , you will own end‑to‑end documentation for complex enterprise applications, using GenAI‑assisted workflows and structured authoring to scale quality, consistency, and speed. You’ll partner closely with Product, Engineering, UX, and Customer Success to deliver documentation that functions as part of the product experience.
What You’ll Do (Key Responsibilities)
• AI-Driven Content Strategy: Leverage Generative AI tools to automate documentation processes, improve content accuracy,



and accelerate content development velocity.
• Documentation Development: Create, review, and maintain high-impact product documentation, including user guides and release notes for complex enterprise software.
• Cross-Functional Collaboration: Partner with Product Managers, Engineers, Customer Success Managers, and UX designers to align documentation with product roadmaps and user needs.
• Workflow Innovation: Identify opportunities to reduce manual effort through AI, such as implementing AI-driven analytics to identify content gaps.
• Governance and Standards: Ensure all content adheres to writing style guides and maintains high standards of quality, consistency, and accuracy.

Required Skills And Experience
Documentation and domain experience
• 5+ years creating documentation for enterprise software (ERP/CRM/large‑scale business applications).
• Working knowledge of CRM platforms such as Salesforce, Siebel, Peo

📌 Senior Technical Writer (Bengaluru)
🏢 Ptc
📍 Bengaluru