IT Support (Faridabad)

IT Support (Faridabad)

02 Oct
|
ZENNER India
|
Faridabad

02 Oct

ZENNER India

Faridabad

ZENNER India
Location
Faridabad, Haryana, India
Experience
2–3 years
Employment Type
Full-time
Role Focus
Daily IT support, infrastructure coordination and liaison with ZENNER Group IT

About the Role :-
As ZENNER India continues to grow, we are looking for a professional, hands-on and proactive IT Support & Infrastructure Engineer to support our day-to-day IT requirements and the further development of our local IT infrastructure.
The position will be the primary local contact for IT matters at ZENNER India and will work closely with ZENNER Group IT in Germany, as well as external IT and infrastructure service providers in India.
The role requires not only good technical knowledge, but also strong communication skills, very positive English and a professional personal presentation, as the successful candidate will regularly interact with local and international colleagues, management and external partners.

Key Responsibilities :-
· Provide day-to-day IT support to ZENNER India employees, including laptops, desktops, printers, mobile devices,



network connectivity and business applications.
· Install, configure and maintain laptops, workstations, peripherals and standard company software.
· Troubleshoot hardware, software, Windows, Microsoft 365, Teams, Outlook, Wi-Fi, LAN and VPN issues.
· Support employee onboarding and offboarding, including equipment preparation and coordination of accounts, access rights and licenses.
· Act as the primary local IT contact between ZENNER India and ZENNER Group IT in Germany.
· Communicate technical issues clearly and professionally with Group IT and follow up until resolution.
· Coordinate with external IT suppliers and specialist service providers.
· Support and coordinate the external specialist company responsible for the implementation of the new server room and IT infrastructure.
· Follow up on contractors and ensure requirements agreed with ZENNER Group IT are properly understood and implemented locally.
· Support LAN/WAN infr

📌 IT Support (Faridabad)
🏢 ZENNER India
📍 Faridabad

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