Job Summary- Hotel Sidh Vedantha is looking for a professional, well-groomed, and customer-oriented Front Office Executive to manage front desk operations, ensure a smooth check-in and check-out experience, handle guest inquiries, and maintain high standards of hospitality and guest satisfaction.

- Key Responsibilities Welcome guests warmly and provide a professional and friendly first impression.
- Handle guest check-in, check-out, room allocation, and reservation procedures.
- Manage walk-in, online, and telephone reservations efficiently.
- Respond to guest inquiries, requests, and complaints promptly and professionally.
- Coordinate with Housekeeping, F&B;, Maintenance, Accounts, and other departments to ensure smooth hotel operations.
- Maintain accurate guest records, registration forms, billing, and payment details.
- Handle cash, UPI, credit card, and other payment transactions accurately.
- Ensure proper shift handover and maintain daily front office reports.
- Promote hotel facilities, room upgrades, food services, and other available services to guests.
- Monitor room status, occupancy, arrivals, departures, and VIP guest requirements.
- Maintain guest confidentiality and follow hotel policies, SOPs, and service standards.
- Assist in resolving guest complaints and ensure timely follow-up for guest satisfaction.
- Skills & Qualifications Graduate or Diploma in Hotel Management, Hospitality,



or a related field preferred.
- 1–3 years of experience in Front Office operations in a hotel.
- Positive communication skills in English and Hindi.
- Knowledge of hotel PMS, POS, MS Office, and reservation systems.
- Strong customer service, problem-solving, and interpersonal skills.
- Professional appearance, positive attitude, and a guest-focused approach.
- Ability to work in shifts, including weekends and holidays.
- Good coordination, time management, and multitasking abilities.
- Key Performance Indicators (KPIs)Guest satisfaction and positive guest feedback.
- Smooth and timely check-in and check-out processes.
- Accuracy in billing, cash handling, and guest records.
- Effective complaint resolution and follow-up.
- Reservation accuracy and room occupancy coordination.
- Compliance with hotel SOPs and service standards.
- Position Details Position: Front Office Executive
- Department: Front Office
- Location: Hotel Sidh Vedantha, Ram Krishna Nagar, Patna
- Employment Type: Full-Time
- Reporting To: Front Office Manager / Front Office In-Charge
- Salary: As per experience and hotel standards

Ideal Candidate: A friendly, responsible, and service-oriented professional who can handle front desk operations independently, work effectively with other departments, and create a memorable guest experience.

📌 Receptionist / Front Office Executive (Patna)
🏢 Hotel Sidh Vedantha
📍 Patna