- Make outbound calls to existing and potential customers.
- Explain company products/services clearly and professionally.
- Handle customer inquiries and provide accurate information.
- Generate leads and follow up with prospective customers.
- Maintain records of calls, customer details, and follow-ups.
- Coordinate with the sales team for lead conversion.
- Achieve daily/weekly calling and follow-up targets.
- Handle customer concerns politely and escalate issues when required.
Required Skills:
- Positive communication and interpersonal skills.
- Hindi communication is required; English communication is an advantage.
- Basic computer knowledge.
- Confident and polite telephone manner.
- Ability to work with targets and follow-ups.
- Freshers can apply; experience in telecalling/sales will be an advantage.