Job Title:Front Office Executive

Location:Hong Sau Resort, Tavarekere

Job Summary:Hong Sau Resort is looking for a smart, well-groomed, and customer-friendly Front Office Executive to manage guest reception, reservations, check-ins/check-outs, and front desk operations. The candidate will play a key role in creating a warm and professional first impression for guests and ensuring smooth resort operations.

- Key Responsibilities:Welcome guests and handle check-in/check-out procedures
- Manage front desk operations and guest inquiries
- Handle room reservations, bookings, and confirmations
- Coordinate with housekeeping, maintenance, and operations teams
- Assist guests with resort information, activities, and services
- Handle phone calls, emails, WhatsApp inquiries, and walk-in guests
- Maintain guest records and billing details accurately
- Resolve guest concerns and escalate issues when required




- Ensure professional grooming and hospitality standards at all times
- Support event and group booking coordination when required
- Requirements:Good communication skills in English, Kannada, and Hindi
- Pleasant personality and customer service attitude
- Basic computer knowledge and billing/reservation handling
- Experience in hotel, resort, hospitality, or front office preferred
- Freshers with good communication skills can also apply
- Ability to work in shifts, weekends, and holidays
- Preferred Skills:Customer relationship management
- Problem-solving and multitasking ability
- Qualified telephone etiquette
- Team coordination and communication
- Hospitality industry understanding

📌 Front Office Executive (Herohalli)
🏢 Hong Sau Sakleshpur
📍 Herohalli