*Job Title:* Customer Support Executive – Blended Process (Chat+Voice)

*Salary:* ₹11,000 - ₹15,000 in-hand per month + incentives

9 Hour shift including 1 Hour Break

*Shift:* 24*7 rotational shifts for both male & 7AM To 11PM rotational shift for female candidates

*Work Mode:* On-site

*Job Summary:*

Handle inbound/outbound customer calls to resolve queries, complaints, and service requests. Ensure high customer satisfaction through clear communication and quick issue resolution.

*Key Responsibilities:*

- Attend customer calls and provide accurate information on products/services

- Resolve complaints within TAT and escalate complex issues when needed

- Maintain call logs and update CRM with interaction details

- Meet quality, productivity, and CSAT targets set by management





- Follow call scripts and compliance guidelines

*Requirements:*

- *Education:* 12th pass or Graduate

- *Experience andFreshers can apply

- *Skills:* Fluent English and Hindi. Explicit diction, basic computer knowledge, typing speed 20+ WPM

- *Personal Traits:* Good listening skills, patience, ability to handle pressure

- *Other:* Should be comfortable with rotational shifts, including night shifts and weekends

*Benefits:*

- Salary ₹11K-15K based on experience

- PF, ESIC, paid training

- Growth to Senior Executive/Team Lead roles

- Immediate joining available

📌 Customer Support Executive (Indore)
🏢 airvincible
📍 Indore