Job Overview
We are looking for a Network Engineer with 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure. The role involves hands-on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking, along with vendor coordination and IT service management.

Main Responsibilities:
• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) - Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.
• Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree
• Understanding about different type of internet connectivity and configurations
• Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds
• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
• Suggest improvements to network performance, capacity,



and scalability.
• Knowledge of public, private, and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments
• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
• Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
• Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:
• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance.

Skills:
• Excellent troubleshooting skills
• Proven expe

📌 Network Administrator (Kochi)
🏢 Soffit Infrastructure Services (P
📍 Kochi