Job Description

Role – Project Manager - Customer Success
Department – Engineering and Development

About Us:
Prudent is a Composite Insurance Broker regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and headquartered in Mumbai, India. Prudent is one of the leading insurance brokers in the country.
We specialize in building long-term relationships and instilling confidence in our partners. As a partner-focused organization, we are committed to delivering best-in-class insurance solutions and services tailored to meet the diverse needs of our clients.

Recognized as:
• Outstanding Place to Work – 2024,2025 and 2026 - This achievement reflects our unwavering commitment to a workplace where innovation, collaboration, and success go hand in hand; thanks to each Prudent family member for being the driving force behind our success.
• One of ?????’? ??? ??? ???? ?????????? ??? ????? ???? This honour reflects our unwavering commitment to fostering a culture where every woman can thrive and shine, and every voice is heard. Together,



we’re building a future of ??????, ????????, and ??????? for all team members

Job title - Project Manager - Customer Success
Reporting To - VP - Engineering and Development
Branch - Gurugram

Job Summary/About the Role - As a Project Manager – Customer Success, you will be responsible for managing customer support initiatives across multiple verticals, including learning & development and product training. This is a junior-to-mid management role, ideal for professionals with 4–6 years of experience in customer success, support operations, or training project management.

You will oversee the planning and execution of customer-facing projects, ensuring that support processes are scalable, training programs are impactful, and customer satisfaction metrics are consistently achieved. You’ll act as the bridge between customers, internal teams, and leadership—driving accountability, efficiency, and continuous improvement.

Re

📌 Project Manager (Gurugram)
🏢 Prudent Insurance Brokers
📍 Gurugram