About VirtuosoQA

AI is making software faster to build and harder to trust. Release cycles have gone from quarters to days, and every enterprise now faces the same question: can you prove this release is secure to ship?
Virtuoso QA exists to answer it. Our platform tests any browser-based application, from Dynamics 365, Salesforce and SAP to custom web apps and ISV products, on a deterministic engine that behaves the same way every run. Touchstone, our governed agentic layer, reads what changed, builds and runs the right tests, and repairs what breaks. Every decision is traceable, and people approve what matters. AI proposes, humans govern. The output is release evidence: proof a release is ready, not just a pass rate.
We're based in London and have been building AI into quality engineering since 2018 and setting the standard of proof for software releases.
Our customers include organisations where releases carry real consequences: public sector bodies, financial services, insurance, healthcare and global consultancies. They use VirtuosoQA to cut regression cycles from days to minutes,



reduce test maintenance, and prove that what they ship is ready.

The Role
Customer Success at VirtuosoQA starts with one thing: understanding what the customer is trying to achieve, and why it matters.

Our customers don't buy VirtuosoQA because they want another piece of software. They buy it because they have a problem to solve. They might need to release faster. They might be losing days to manual regression testing. They might have poor test coverage, defects escaping into production, an automation suite that is expensive to maintain, or a testing bottleneck slowing their development teams down.

What you'll do
You'll own a portfolio of customers, from larger teams to some of our largest and most complex enterprise accounts, and be accountable for the value they get from VirtuosoQA across the whole relationship.
• Start with the outcome. Pick up new customers from Sales and turn w

📌 Customer Success Manager (India)
🏢 Virtuoso QA
📍 India