Job Title: Lead Engineer – Security Operations
Department: Engineering and Operations
Location: Mumbai
Reporting: Manager Security Operations
Job Type: Full Time
Shift: Rotational Shift

• PRE-REQUISITES

• Strong technical and subject matter expertise in at least four or more of the following security specialties:
• Firewall: Cisco, Palo Alto, Checkpoint, Fortinet, Zscaler, Barracuda
• VPN - IPSEC, SSL VPN: Ivanti, F5, Cisco, GlobalProtect
• NAC: Cisco ISE, Aruba ClearPass
• Unified Thread Management (UTM)
• SIEM products Qradar, Microsoft Sentinel etc.
• Load Balancers: F5 BigIP LTM/GTM, Citrix ADC
• Network Security (multi-vendor) experience.
• Cloud Infrastructure Mgmt.: Cloud stack, OpenStack, AWS, Azure, Netskope, PaloAlto Prisma
• Knowledge on scripting language like Python and automation
• Working knowledge and hands-on experience on Linux/Unix OS is desirable.
• Customer service experience preferably in a Global Operations Center environment
• Ticketing system knowledge
• Ability to workdays,



evenings and weekends as required; 24x7 support in rotating shifts
• Flexibility with the ability to manage stressful situations and adapt to rapidly changing environments and requirements
• Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact; understand customer pain
• Ability to work with Operations and Engineering on the priority of issues to resolve the urgent customer impacting issues first
• Aptitude and desire to learn advanced Network Security services.
• Creative, adaptable thinker who is willing to take initiatives and share alternative solutions with peers and management
• Hands-on experience on Vulnerability Scanning, Penetration Testing Tools (Qualys, Nessus, Rapid7)
• Exceptional documentation and communication skills
• Ability to thrive in a fast paced, multi-cultural, customer-oriented environment
• MS Office proficiency

• RESPONSIBILITIES

• Incident Resolution
• Ticket resolution - work on tr

📌 Lead Security Engineer (Mumbai)
🏢 NTT Global Networks
📍 Mumbai