What Were Looking For:

Based in Mumbai

Bachelor’s Degree in IT, Computer Science, or related field

2–5 years of experience in Technical Support & Zoho and Cloud Implementation

Hands-on experience with Zoho CRM / Zoho One / Zoho Projects / Zoho Desk

Ability to provide product demos and user training

Strong troubleshooting, configuration, and system analysis skills

Experience with workflows, automations, and Zoho customizations

Good understanding of integrations, APIs, and user access management

Excellent English communication and client-handling abilities

What You’ll Do:

- Provide implementation and integrations across Zoho and other Cloud applications
- Provide technical support and issue resolution across Zoho & other Cloud applications
- Configure, customize, and manage Zoho Projects, Zoho Desk, Zoho CRM & Zoho One and other Cloud Solutions.
- Conduct product demos for clients and internal teams
- Troubleshoot user issues,



perform root-cause analysis, and provide quick resolutions
- Assist in workflow automations, blueprints, and integrations
- Maintain documentation for configurations, fixes, and processes
- Coordinate with clients and internal teams to ensure smooth operations
- Lead Customer onboarding, training, and adoption of Zoho and other Cloud Tools.

Perks & Benefits: Opportunity to get Official Zoho & Cloud Certifications

Opportunity to work across the full Zoho ecosystem

Learn, grow, and innovate in a quick-paced tech environment

Work closely with diverse teams and exciting client projects

Strong focus on professional development and skill building

About Think Technology Services:

- Explore our Website for more info on us here: https://www.ithink.co/technology-careers.html

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