Preferred Skills &

- Experience

- Current Workday Integration and/or Workday Studio certification is highly preferred.

- Relevant Experience
- Minimum 3-4 years of hands-on experience in developing and supporting Workday Integrations within an AMS or production support environment.

- Strong experience in at least three of the following technologies:

- Web Services (REST and/or SOAP), XML / XSLT.

- Enterprise Interface Builder (EIB), Workday Cloud Connect and Workday Studio

- AMS / Production Support Expertise

- Experience in Application Managed Services (AMS) or production support models, including:

- Incident, problem, and change management processes

- Monitoring, troubleshooting, and resolving integration issues

- Handling SLA-driven support and prioritization of tickets

- Root cause analysis and continuous improvement

- Communication &
- Collaboration

- Excellent verbal and written communication skills with the ability to interact effectively with business users and technical teams.

- Ability to build strong relationships and collaborate with cross-functional stakeholders in a support-driven environment.

- Analytical &

- Documentation Skills

- Robust analytical capabilities to analyze incidents,



translate business requirements, and provide scalable support solutions.

- Experience in maintaining technical documentation, knowledge articles, and runbooks for AMS support.

- Continuous Improvement
- Ability to assess Workday updates/releases, evaluate impact on existing integrations, and adopt new features as applicable.

- Proficiency in documenting solutions, fixes, and enhancements using ticketing systems (e.g., ServiceNow, JIRA).

- Focus on process optimization and automation to improve support efficiency and reduce recurring issues.

- Continuous Learning &

- Knowledge Sharing

- Willingness to learn new tools, technologies, and Workday features in an evolving AMS landscape.

- Ability to mentor team members, contribute to knowledge transfer, and support team capability building.

- Technical Tools &

- Utilities

- Familiarity with tools such as:

- Notepad++, UltraEdit, Oxygen XML Editor

- Beyond Compare, AQT, ASAP Utilities

- Experience with integration monitoring tools and ticketing systems is a plus.

- Location: Bangalore/Chennai/Pune/Noida/Jaipur

📌 Workday AMS Technical Consultant (Bengaluru)
🏢 Huron
📍 Bengaluru