The position serves as a key liaison between Suppliers, Finance, Warranty Operations, and the Global Warranty Chargeback (GWC) team, ensuring effective management, reporting, and recovery of warranty-related costs.

Responsibilities

Supplier Recovery Management

- Lead end-to-end Supplier Recovery operations across markets to maximize warranty cost recovery and achieve annual financial targets.
- Identify, develop, and drive Supplier Recovery projects through detailed analysis of warranty claims, recovery trends, and cost data.
- Act as the primary point of contact between Suppliers, Finance, Warranty, and Global Warranty Chargeback (GWC) teams to facilitate effective recovery management.
- Drive supplier engagement through claim follow-up, overdue recovery tracking, bottleneck resolution, and payment acceptance support.

Warranty Data Analysis & Reporting

- Analyze warranty claims, recovery trends, and cost performance data to identify current supplier recovery opportunities and generate actionable business insights.
- Prepare and deliver monthly supplier recovery reports, warranty spend analyses, management reviews, and performance dashboards.
- Monitor key vehicle programs including Ranger, Everest, and other assigned programs to ensure recovery targets are achieved.
- Develop regular reporting across various warranty recovery dimensions to identify concerns requiring corrective action during manufacturing and warranty periods.

Financial Planning & Controls

- Develop, maintain, and monitor Supplier Recovery roadmaps, forecasts, and annual recovery plans to support financial planning and target achievement.




- Manage global invoice submission processes and ensure timely recovery collections.
- Perform financial reconciliations between recovery forecasts, General Ledger balances, and actual supplier payments.
- Track recovery performance, variances, and financial metrics against business objectives.

Cross-Functional Collaboration

- Partner with Warranty, Finance, Purchasing, Quality, Manufacturing, and Data Analytics teams to support effective execution of supplier recovery activities.
- Coordinate data analytics teams to generate, validate, and submit Supplier Recovery Reports within established timelines.
- Support Supplier Recovery leadership with strategic analysis, ad hoc reporting, and data-driven recommendations for business decisions.

Performance Monitoring

- Monitor and report Global Warranty Chargeback (GWC), Low Incidence, and FSA performance metrics.
- Track recovery progress, supplier responsiveness, recovery variances, and achievement against established targets.
- Identify emerging warranty trends and recommend corrective actions to improve supplier accountability and reduce warranty costs.

Qualifications

Education Qualification

- Bachelor's Degree in Engineering or an equivalent discipline.

Experience

- Minimum 7+ years of experience in Warranty, Quality, Manufacturing, Supplier Recovery, Data Analytics, or related automotive functions.

Professional Exposure

- Quality Management
- Manufacturing Operations
- Warranty Operations
- Supplier Recovery Management
- Data Analysis and Business Reporting
- Cross-functional Program Management

📌 Warranty Analyst (Tamil Nadu)
🏢 Ford Motor
📍 Tamil Nadu