Job Summary

We are looking for an experienced and responsible Dark Store Supervisor to manage day-to-day operations of a dark store and ensure smooth order fulfillment, inventory management, team productivity, and timely dispatch of customer orders.

Key Responsibilities

- Manage daily operations of the dark store and ensure smooth workflow.
- Supervise store associates, pickers, packers, and delivery coordination teams.
- Ensure accurate and timely picking, packing, billing, and dispatch of orders.
- Monitor inventory levels, stock movement, and product availability.
- Conduct regular stock audits and minimize inventory discrepancies.
- Ensure proper storage, replenishment, and handling of products.
- Track order fulfillment TAT, productivity, accuracy, and cancellation rates.
- Handle operational issues and resolve customer/order-related escalations.
- Ensure adherence to company SOPs, safety standards, and hygiene requirements.
- Prepare daily operational reports and share performance updates with management.
- Manage shift planning, attendance, manpower allocation, and team productivity.




- Coordinate with delivery partners and other internal teams for smooth operations.
- Identify process gaps and implement improvements to increase operational efficiency.

Required Skills
- Strong team handling and leadership skills.
- Good knowledge of dark store / warehouse / quick-commerce operations.
- Understanding of inventory management and order fulfillment processes.
- Good communication and problem-solving skills.
- Ability to work in a fast-paced and target-driven workplace.
- Basic knowledge of MS Excel / Google Sheets.
- Comfortable working in rotational shifts.

Qualification Graduate / Diploma preferred.

Preferred Experience

Candidates from Quick Commerce, E-commerce, Retail, FMCG, Warehouse, Logistics, QSR, or Dark Store operations will be preferred.

Interested candidates can share their updated CV with their current CTC, expected CTC, notice period, and preferred location.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Warehouse Assistant (Mangalore)
🏢 ROYAL SPORTS u0026 FITNESS
📍 Mangalore