Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Job Role

- Handle customer queries through voice calls, chat, and email.
- Communicate professionally with international customers in English.
- Understand customer issues and provide suitable solutions.
- Handle customer complaints, requests, and follow-ups.
- Maintain accurate customer information in the company system.
- Follow company policies, quality standards, and process guidelines.
- Meet productivity and customer satisfaction targets.
- Escalate complex customer issues to the appropriate team.

Required Skills

- Good spoken and written English.
- Positive communication and listening skills.
- Basic computer knowledge.
- Good typing skills.




- Ability to understand different English accents.
- Good customer-handling and problem-solving skills.
- Freshers may also be eligible, depending on the company.
- Excellent communication and interpersonal skills
- Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
- Please bring the original physical copy of any of your identification documents for verification.
- B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk-in || Firstsource is hiring-International Semi Voice support (Bengaluru)
🏢 Firstsource
📍 Bengaluru