02 Oct
|
Concentrix
|
Bengaluru
02 Oct
Concentrix
Bengaluru
Kick-start your career with Concentrix as a Customer Support Executive - Domestic Voice. This role involves handling customer interactions, resolving queries, and delivering an exceptional customer experience. Comprehensive training will be provided.
Key Responsibilities
- Handle inbound customer calls in English & Hindi or Bengali or Gujarati or Assamese.
- Understand and resolve customer queries efficiently.
- Provide accurate information and support to customers.
- Maintain call records and documentation as required.
- Adhere to quality standards and productivity targets.
- Ensure excellent customer service and customer satisfaction.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Graduates / Undergraduates are eligible.
- Excellent communication skills in any domestic language.
- Basic understanding of English.
- Willingness to work in rotational shifts.
- Customer-focused attitude with good interpersonal skills.
Selection Process
- HR Screening
- Communication Assessment
- Operations Interview
- Offer Discussion
Compensation & Advantages
- CTC - 3 LPA - 4 LPA
- Attractive performance-based incentives
- Cab facility as per company policy
- Professional training and career growth opportunities
- Employee-friendly work environment
Walk-in Details Interview Venue: Concentrix, Divyashree Towers, Opp. Jayadeva Hospital, Bangalore
Work Location: Whitefield, Bangalore
Walk-in Timings: Monday to Friday | 10:00 AM to 2:00 PM
Role: Customer Support Executive - Domestic Voice
Shifts: Rotational Shifts
How to Apply
- Walk in directly to the venue between 10:00 AM and 2:00 PM, Monday to Friday.
📌 Walk-in || Customer Support Executive - Domestic Voice | Walk-in Drive (Bengaluru)
🏢 Concentrix
📍 Bengaluru