Position: Visa Executive

Location: Mumbai

Industry: Travel & Tourism

Company: Hana Travels LLP

Hana Travels LLP, a Mumbai-based travel company specializing in Japan, South Korea and international travel, is looking for a responsible Visa Executive to join our team. The ideal candidate should have a good understanding of visa documentation and application procedures, excellent coordination skills, and the ability to communicate professionally with clients and consulates/visa centres.

Role & Responsibilities

- Handle end-to-end visa application processes for various international destinations.
- Check, verify and organize visa documentation as per the requirements of respective embassies, consulates and visa application centres.
- Prepare visa application forms, cover letters, checklists and supporting documents.
- Coordinate with clients to collect and complete the required documentation within timelines.
- Keep clients informed about visa requirements, application status, additional documentation and procedural updates.
- Coordinate with embassies, consulates, visa application centres and other relevant authorities whenever required.
- Schedule visa appointments and assist with submission procedures.
- Maintain accurate records of visa applications, passports, documents and application status.
- Follow up on pending applications and ensure timely submission and collection of passports.
- Stay updated with changes in visa rules, documentation requirements, appointment procedures and immigration guidelines.




- Handle visa-related queries from clients and provide clear and accurate information.
- Coordinate closely with the Sales, Ticketing and Tour Operations teams for smooth execution of travel arrangements.
- Maintain confidentiality and ensure proper handling of clients' passports and personal documents.
- Assist in group visa applications for corporate, educational, leisure and MICE groups.
- Ensure all visa-related documentation and records are maintained systematically.

Preferred Candidate Profile
- Graduate in any discipline; preferably with a qualification or experience in Travel & Tourism.
- 13 years of relevant experience in visa processing / travel agency / immigration documentation preferred.
- Good knowledge of visa documentation and application procedures for international destinations.
- Experience in handling Japan, South Korea, Europe/Schengen, UK, USA or other international visas will be an advantage.
- Robust attention to detail and excellent documentation skills.
- Good written and verbal communication skills.
- Professional and courteous approach towards clients.
- Good follow-up and coordination skills.
- Ability to manage multiple applications and deadlines simultaneously.
- Comfortable working with MS Office, email and online visa/appointment portals.
- Ability to work independently as well as as part of a team.
- Responsible, organized and trustworthy, particularly in handling passports and confidential documents.
- Candidates with experience handling group visa applications or educational/corporate travel groups will be preferred.

📌 Visa Executive (Mumbai)
🏢 Hana Travels
📍 Mumbai