Company: Travelites

Location: Lal Bazar (Mahakaran), Kolkata

Work Mode: On-site

Job Type: Full-Time Internship

Duration: 6 Months

Stipend: ₹8,000/month

About the Internship

Travelites is looking for a motivated and detail-oriented Travel Operations Intern to join our team at our Kolkata office. This internship offers hands-on experience in travel planning, itinerary preparation, vendor coordination, booking management, and customer relationship management.

The selected intern will work closely with our sales and operations teams to ensure smooth execution of travel arrangements and deliver a seamless experience to our customers.

Roles and Responsibilities

1. Assist in preparing customised domestic and international travel itineraries based on client requirements.
2. Coordinate with hotels, transport operators, tour guides, and other travel vendors to obtain quotations and confirm bookings.
3. Prepare and issue hotel vouchers, transport vouchers, and other travel-related documents.
4. Verify booking details, passenger information, travel dates, and service inclusions before issuing vouchers.
5. Maintain and update customer records, enquiries, bookings, and follow-up activities in the CRM.
6. Coordinate with the sales team to ensure smooth communication and timely customer follow-ups.
7. Assist customers with pre-travel queries, booking updates, and service-related concerns.
8. Monitor upcoming departures,



pending confirmations, and booking schedules.
9. Support day-to-day travel operations and ensure timely coordination between clients, vendors, and internal teams.

Skill(s) Required

- Effective communication skills
- Basic knowledge of MS Excel and Google Sheets
- Good organisational and time-management skills
- Attention to detail
- Problem-solving ability
- Willingness to learn and work in a team
- Interest in the travel and tourism industry

Freshers are welcome to apply. Prior experience in travel operations is not mandatory.

Who Can Apply

Candidates who:

1. Are available for a full-time, on-site internship.
2. Can join the Kolkata office.
3. Are available for a duration of 6 months.
4. Have a keen interest in travel planning, operations, and customer service.
5. Are enthusiastic, responsible, and willing to learn.

Perks

- Internship certificate upon successful completion.
- Hands-on experience in the travel and tourism industry.
- Practical exposure to itinerary planning, vendor management, and CRM operations.
- Opportunity to work with an experienced team.

Additional Details

- Location: Lal Bazar (Mahakaran), Kolkata
- Work Mode: In office
- Stipend: ₹8,000 per month
- Duration: 6 months
- Working Type: Full-time
- Certificate: Provided upon successful completion of the internship.

📌 Travel Operations Intern (Kolkata Metropolitan Area)
🏢 Travelites
📍 Kolkata Metropolitan Area