02 Oct
|
Solstice Veridian Services
|
Chandigarh
02 Oct
Solstice Veridian Services
Chandigarh
Job Title: International Travel Consultant – (Night/Early Shifts)
Location: Phase 8, Industrial Area, Mohali (100% On-Site | No WFH)
Compensation: ₹20,000 – ₹35,000 per month (Based on relevant GDS & travel experience)
Shift Windows: Rotational Night Shifts (8:00 PM IST start or 2:00 AM IST start) | 6 Days a Week
Mandatory Requirements (Please Read Before Applying)Applications that do not meet these four criteria cannot be considered:
- Physical Location: Must currently reside in the Tricity area (Mohali, Chandigarh, Kharar, Zirakpur, Panchkula) or have immediate local accommodation. We do not offer relocation support or Work-From-Home.
- Independent Transport: Must have reliable personal transport (own two-wheeler/four-wheeler) for commuting during night and early morning hours (2:00 AM / 8:00 PM). Cab facility is NOT provided.
- English Proficiency: Fluent spoken and written English is mandatory. You will be communicating directly with Canadian clients and international airline desks.
- Work Schedule: 6 days a week on-site in Phase 8, Mohali, aligned with Canadian operational hours.
About the RoleWe are hiring Travel Consultants dedicated to the Canada-to-India travel corridor. You will handle flight bookings, pre-issuance Quality Control, fare audits, transit compliance, and post-sale passenger servicing. Key Responsibilities
- GDS Search & Booking: Search, build,
and issue international flight itineraries primarily on Travelport / Galileo (Amadeus experience is a plus).
- Pre-Ticketing Quality Control (QC): Audit files prior to ticketing—verifying name formats, passport validity, secure flight data, baggage rules, and fare conditions.
- Transit & Route Compliance: Confirm transit visa regulations (Schengen direct airside transit, UK DATV, US transit, Gulf hubs) for Indian passport holders traveling from Canada.
- Fare Audits & Routing: Optimize routings to find competitive fares across major carriers on high-volume North American corridors.
- Post-Ticketing Support: Manage inbound calls and queues for date changes, re-issuances, cancellations, refunds, schedule changes, and irregular operations (IROPs).
Candidate Profile
- Experience: Prior experience in international ticketing, airline reservations, or travel agency operations is preferred. Candidates from high-volume international BPO / customer support backgrounds with exceptional English communication will also be evaluated.
- GDS Knowledge: Functional knowledge of Galileo or Amadeus commands is strongly preferred.
- Communication: Explicit, professional verbal English suitable for North American customers.
Benefits & Workplace Perks
- Performance incentives
- Health insurance coverage
- Leave encashment
- Life insurance
📌 Travel Consultant (Canada–India Sector) (Chandigarh)
🏢 Solstice Veridian Services
📍 Chandigarh