02 Oct
|
ISS India
|
Bengaluru
02 Oct
ISS India
Bengaluru
Key Responsibilities:
- Handle inbound and outbound calls related to operational requirements.
- Coordinate with clients, customers, employees, and internal teams.
- Record and update call details, requests, complaints, and follow-ups.
- Escalate operational issues to the concerned team for timely resolution.
- Follow up on pending requests and ensure closure within the defined timeline.
- Maintain daily call logs, reports, and operational records.
- Provide accurate information regarding services, schedules, and operational updates.
- Coordinate with site teams and supervisors for necessary action.
- Support the Operations team with day-to-day coordination and administrative activities.
- Ensure qualified communication and a positive customer experience.
📌 Telephone Operator (Bengaluru)
🏢 ISS India
📍 Bengaluru