POSITION 1 :TELEMARKETING IT

We're looking for a Results-driven IT Telemarketing with 2 years of proven success in the UAE market. Expertise in driving revenue through strategic client relationships, solution-oriented selling and a deep understanding of IT Products Sales and Services. Track record of exceeding sales targets and cultivating long-term business partnerships. Adept at navigating the dynamic landscape of the IT industry to deliver tailored solutions that meet client needs and drive company growth.

Responsibilities

Calling and contacting potential UAE customers to generate leads.

· Selling IT infrastructure, hardware, networking, cybersecurity, software, and related services.

· Understanding customer requirements and arranging/preparing pre-sales meetings.

· Maintaining relationships with existing and prospective clients.

· Preparing quotations/proposals and negotiating with customers and suppliers.

· Following up on leads until the sale is closed.

· Researching competitors and the UAE IT market.

· Maintaining sales reports, forecasts, and CRM/customer records.

· Working independently from India while targeting customers in the UAE.

Qualifications:

- Proven experience in sales & marketing, only in IT Hardware, Networking, Security and Software solutions.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing skills.
- Goal-oriented with a track record of exceeding sales targets.
- Demonstrated ability to generate leads and close sales
- Ability to work collaboratively with clients and other team members
- Ability to work independently and take initiative
- Sell IT products and solutions (IT Infrastructure solutions, IT Projects, IT Security Solutions, IT hardware, etc..) to customers.

Requirements:

- Minimum 2 Years’ Experience in IT Telemarketing
- Should have a fair knowledge about IT Product.
- Good communication and negotiations skill.
- Experience working remotely with UAE customers.
- Existing UAE business contacts/network.
- Bachelor or Diploma Education
- Hindi Speaking is an added advantage.

Share cv through email /Whatsapp: [email protected]

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POSITION 2: IT Engineer

Professional Summary

IT Engineer with 3–5 years of hands-on experience in IT infrastructure, hardware support, networking, system administration, virtualization, and technical support. Skilled in managing and troubleshooting Cisco networking equipment, Fortinet firewalls, Windows Server,



VMware virtualization platforms, Microsoft 365, Active Directory, DNS, DHCP, VLANs, VPNs, and enterprise IT infrastructure.

Experienced in diagnosing and resolving hardware, network, server, and software issues while maintaining system availability, security, and performance. Strong ability to provide end-user support, manage IT infrastructure, implement network solutions, and work effectively in fast-paced business environments.

Key Responsibilities

- Install, configure, maintain, and troubleshoot computers, laptops, servers, printers, switches, routers, firewalls, access points, UPS systems, and other IT equipment.
- Configure and troubleshoot Cisco switches and routers, including VLANs, trunking, access ports, routing, and network connectivity.
- Manage and troubleshoot Fortinet firewalls, including firewall policies, NAT, VPN, security profiles, and network access.
- Configure and maintain LAN, WAN, WLAN, VPN, TCP/IP, DNS, DHCP, VLAN, and NAT environments.
- Monitor network performance and troubleshoot connectivity, latency, packet loss, IP conflicts, and other network-related issues.
- Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file and print services, and user management.
- Create and manage Active Directory users, groups, computers, permissions, and organizational units.
- Support VMware virtual environments, including virtual machines, resource allocation, snapshots, networking, and basic virtualization troubleshooting.
- Administer and support Microsoft 365, including user accounts, licenses, Exchange Online, Outlook, Teams, OneDrive, SharePoint, and security settings.
- Install, configure, and troubleshoot Windows operating systems, applications, drivers, and endpoint devices.
- Perform hardware diagnostics, component replacement, preventive maintenance, and IT equipment upgrades.
- Troubleshoot network and system issues using tools such as Ping, Tracert, Nslookup, Ipconfig, Wireshark, and network monitoring tools.
- Implement and maintain antivirus, endpoint security, backup,



and system update procedures.
- Provide technical support to users and resolve Level 1, Level 2, and infrastructure-related incidents.
- Maintain IT asset inventories, network documentation, configuration records, and infrastructure diagrams.
- Monitor servers, network devices, and critical IT services to identify and resolve issues proactively.
- Coordinate with internet service providers, hardware vendors, software vendors, and third-party support teams.
- Assist with network upgrades, infrastructure migrations, recent office setups, server deployments, and IT projects.
- Ensure IT systems follow organizational security, backup, access-control, and operational requirements.
- Provide user training and technical guidance on hardware, software, Microsoft 365, networking, and cybersecurity best practices.

Technical Skills

Networking:

Cisco Routers & Switches | Fortinet Firewall | LAN/WAN | WLAN | TCP/IP | VLAN | DHCP | DNS | NAT | VPN | Routing & Switching | Network Troubleshooting

Servers & Systems:

Windows Server | Active Directory | Group Policy | DNS | DHCP | File & Print Services | Windows 10/11 | System Administration

Virtualization:

VMware vSphere | VMware ESXi | Virtual Machines | Virtual Networking | Resource Management | VM Troubleshooting

Microsoft Cloud & Productivity:

Microsoft 365 | Exchange Online | Microsoft Teams | OneDrive | SharePoint | Outlook | Microsoft 365 Administration

Hardware:

Desktop & Laptop Troubleshooting | Servers | Printers | UPS | Storage Devices | Hardware Upgrades | Preventive Maintenance | Asset Management

Security & Support:

Fortinet Security | Firewall Policies | VPN | Antivirus | Endpoint Security | Backup & Recovery | IT Support | Incident Management

Tools:

Ping | Tracert | Nslookup | Ipconfig | Wireshark | Remote Support Tools | Network Monitoring Tools

Professional Strengths

- Strong hardware and network troubleshooting capabilities
- Hands-on experience with Cisco and Fortinet infrastructure
- Good knowledge of Windows Server and Active Directory
- Practical experience with VMware virtualization
- Microsoft 365 administration and end-user support
- Strong problem-solving and analytical skills
- Excellent customer and technical support skills
- Ability to troubleshoot critical IT issues under pressure
- Good understanding of IT security and infrastructure best practices

Pay: From ₹250.00 per day

Work Location: Remote

📌 Telemarketing Sales (India)
🏢 ZEPTIUM TECHNOLOGIES
📍 India