02 Oct
|
Kun Hyundai Chennai
|
Chennai
02 Oct
Kun Hyundai Chennai
Chennai
Company Description Kun Hyundai is a leading Hyundai dealership offering customers a pleasant and reliable experience when purchasing and servicing their vehicles. Established in 1998, the company is managed by professionals with extensive experience in the automobile industry. Over the years, Kun Hyundai has grown into one of the largest dealer groups for Hyundai, with showrooms and workshops across Tamil Nadu, Andhra Pradesh, and the territory of Pondicherry.
The team is committed to delivering consistent customer satisfaction, quality service, and a welcoming setting for both customers and employees.
Role Description This is a full-time, on-site Telecalling role based in Chennai. The Telecaller will contact prospective and existing customers to share information about Hyundai vehicles, promotions, and services, and will respond to inquiries about products, pricing, and availability. The role involves following up on leads, confirming appointments for showroom visits and test drives, and coordinating with the sales and service teams to support smooth customer interactions.
The Telecaller will update customer records, maintain call logs,
and ensure accurate data entry in the dealership’s systems. The position also requires handling basic customer concerns, providing courteous service over the phone, and supporting customer retention initiatives.
Qualifications
- Strong communication and interpersonal skills, with clear and polite telephone etiquette.
- Customer service skills, including active listening, problem-solving, and relationship-building.
- Basic computer literacy, with the ability to work with CRM tools and maintain accurate call and customer records.
- Sales awareness and interest in the automobile sector, with the ability to explain vehicle features and offers.
- Ability to work on-site in Chennai, manage time effectively, and handle a high volume of calls.
- Prior experience in telecalling, customer support, or sales support is an advantage.
- Minimum educational qualification: high school diploma or equivalent; higher education in commerce, business, or related fields is beneficial.
- Proficiency in English and local languages (such as Tamil) is preferred to effectively engage with customers.
📌 Telecalling (Chennai)
🏢 Kun Hyundai Chennai
📍 Chennai