02 Oct
|
Jeshurun Technologies
|
Royapettah
02 Oct
Jeshurun Technologies
Royapettah
Position: Telecalling Officer
Employment Type: Full-Time
Experience: 0–2 Years
Qualification: Any Degree
Job Summary
We are looking for a Telecalling Officer – Collections to support the bank's collection operations by contacting customers regarding their outstanding dues, overdue payments, and repayment schedules. The candidate will handle customer calls professionally, understand payment-related concerns, provide appropriate information, and encourage timely payment.
Required Skills
- Good verbal communication skills.
- Ability to communicate professionally with customers over the phone.
- Good convincing and negotiation skills.
- Customer-focused attitude.
- Basic computer knowledge and ability to work with CRM/software applications.
- Ability to handle targets and work under pressure.
- Positive listening and problem-solving skills.
- Fluency in English and Tamil preferred.
Preferred Experience
- Freshers can apply.
- Candidates with experience in telecalling, banking collections, BPO, customer support, loan collections, credit card collections, or recovery processes will be preferred.
Pay: ₹15,827.13 - ₹17,710.97 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Telecalling officer (Royapettah)
🏢 Jeshurun Technologies
📍 Royapettah