Telecaller - Educational Institute Call Center (Pune)

Telecaller - Educational Institute Call Center (Pune)

02 Oct
|
Dot Tech Hub
|
Pune

02 Oct

Dot Tech Hub

Pune

Skills

- Key Requirements Minimum one year of experience as a Call Center Executive or Telecaller. Freshers are also welcome. Educational qualification of at least twelfth pass or a graduate degree preferred. Fluency in English and Hindi is mandatory. Knowledge of additional regional languages such as Marathi Kannada Tamil or Telugu is preferred. Good communication persuasion and active listening skills. Basic knowledge of computers and CRM software.

Ability to work six days a week from Monday to Saturday.

Job Role / Responsibility

- Industry: Educational Institute Call Center Working Days: Monday to Saturday (Six days a week) Salary Range: Rs. 1.8 Lacs to Rs. 3 Lacs per annum Total Vacancies: 15+ Job Summary We are looking for enthusiastic and customer-focused Telecallers to join our educational institute’s call center in Bavdhan Pune. The role involves handling inbound and outbound calls assisting students and parents with queries providing course information and converting leads into enrollments. Key Responsibilities Handling inbound and outbound calls to provide information about courses and admission details. Engaging with potential students and encouraging them to enroll in courses. Following up on leads and ensuring timely response to inquiries.

Maintaining accurate records of conversations and updating CRM software. Providing professional customer support and resolving queries related to courses fees and admission procedures. Ensuring a positive and professional approach in all interactions.

Perks and Perks Competitive salary with a range of Rs. 1.8 LPA to Rs. 3 LPA plus performance-based incentives. Opportunity for career growth in the education sector. A supportive and dynamic work environment.



To apply contact at +91-(phone hidden) or send your updated resume to [email protected]

Qualification : 12th pass / Graduate (preferred). Experience : 0-1+ Years

Language

- English
- Hindi
- Marathi

Job Location : Bavdhan, Pune

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