* Handle inbound and outbound calls with prospective students and parents.
- Understand student requirements and provide course/admission counselling.
- Explain courses, fees, batches, schedules, and admission procedures.
- Follow up with leads through calls, WhatsApp, SMS, and email.
- Schedule counselling sessions, demos, and campus visits.
- Convert enquiries into admissions and achieve monthly targets.
- Maintain accurate lead details and follow-ups in CRM.
- Coordinate with the admissions and academic teams for student onboarding.
- Handle queries and objections professionally.
Candidate Profile
* Graduate in any discipline.
- 1–3 years of experience in telecalling, telesales, admissions counselling, customer service, or inside sales.
- Excellent communication and convincing skills.
- Fluent in English and Hindi.
- Robust follow-up and target-oriented approach.
- Education/EdTech/Training industry experience will be preferred.
Best Regards,
HR Naila
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience
- Telecounselling: 1 year (Preferred)
- Sales: 1 year (Preferred)