02 Oct
|
JobTrade
|
Gurugram
Company name - Rupeeredee Job Tile: TeleCollection Agent Location - Gurugram Roles &
Responsibilities
- Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
- Maintain accurate records of customer interactions, payment updates, and commitments.
- Ensure all recovery efforts adhere to company policies and legal guidelines.
- Address customer queries related to payments and escalate complex cases to the senior team when necessary.
- Collaborate with field collection agents and update them on unresponsive accounts.
- Identify high-priority accounts and take proactive steps to mitigate repayment risks.
- Handle interactions with professionalism and empathy to maintain a positive customer experience.
📌 Tele Collection Executive (Gurugram)
🏢 JobTrade
📍 Gurugram