Experience: 2–3 Years

Qualification: Diploma / B.E. in Electrical, Electronics, Instrumentation, or a related field.

Job Overview

We are looking for a Technical Support Engineer to provide technical assistance to customers and support the team in troubleshooting hardware and software-related issues. The role will involve remote and onsite support, material testing, and coordination with the technical team.

Key Responsibilities

- Provide technical support to customers through remote and onsite assistance.
- Troubleshoot hardware, software, and basic networking issues.
- Handle customer queries and ensure timely resolution of technical concerns.
- Perform material testing, checking, and packing as required.
- Assist onsite teams during installations, troubleshooting, and technical activities.
- Maintain proper records of support activities and technical issues.
- Coordinate with internal teams for timely resolution of customer requirements.




- Provide regular updates on ongoing technical support cases.

Required Skills
- Good knowledge of MS Office and email communication.
- Basic understanding of computer operating systems and networking.
- Knowledge of hardware and software troubleshooting.
- Good customer handling and communication skills.
- Solid problem-solving and coordination abilities.
- Willingness to provide remote and onsite technical support.

Key Performance Areas
- Timely resolution of customer technical issues.
- Effective remote and onsite support.
- Smooth coordination with onsite and internal teams.
- Building a strong and reliable technical support function for Lyumi.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Leave encashment
- Provident Fund

Work Location: In person

📌 Technical Support Engineer (Vadodara)
🏢 Compucare
📍 Vadodara