ServiceNow Technical Lead / Lead System Architect (Urgent, Immediate Starter preferred!)

Location: India – Hyderabad / Bangalore

About the Role

One of my MNC Clients is looking for an experienced ServiceNow Technical Lead / Lead System Architect to lead the design and delivery of enterprise ServiceNow solutions across large-scale transformation programmes. This role will work closely with business stakeholders, architects, developers and global delivery teams to translate business requirements into scalable, secure and sustainable ServiceNow solutions.

Key Responsibilities

- Lead the technical architecture, design and implementation of ServiceNow solutions across enterprise environments.
- Own the end-to-end technical solution design, ensuring alignment with enterprise architecture, security and integration standards.
- Translate complex business requirements into scalable ServiceNow technical solutions .
- Provide technical leadership and guidance to ServiceNow developers, technical consultants and implementation teams.
- Design and oversee integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server and other integration technologies .
- Drive best practices around ServiceNow configuration, customization, scripting and application development .
- Review technical designs, code and solution architecture to ensure quality, maintainability and platform best practices.
- Work across ServiceNow modules such as ITSM, ITOM, ITAM, CSM, HRSD, SecOps, GRC and CMDB , depending on project requirements.
- Design and govern CMDB, Discovery,



Service Mapping and Configuration Management solutions where applicable.
- Support platform strategy, technical roadmap, upgrade planning and continuous improvement.
- Identify opportunities to reduce unnecessary customization and maximize the use of out-of-the-box ServiceNow capabilities .
- Work with global stakeholders and delivery teams across different geographies.
- Lead technical workshops, solution discussions and client-facing architecture sessions.
- Ensure solutions meet enterprise requirements for performance, scalability, security and data integrity .

Required Skills & Experience
- 8–12+ years of overall IT experience , with significant hands-on ServiceNow experience.
- Robust experience in ServiceNow architecture / technical solution design .
- Experience leading large-scale ServiceNow implementation or transformation programmes .
- Experience leading a team of ServiceNow Developers
- Strong hands-on knowledge of ServiceNow scripting , including JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts and UI Policies.
- Strong experience with ServiceNow integrations , including REST/SOAP, IntegrationHub and MID Server.
- Good understanding of CMDB, CSDM, Discovery and Service Mapping .




- Experience with one or more major ServiceNow modules such as ITSM, ITOM, ITAM, CSM, HRSD, SecOps or GRC .
- Strong understanding of enterprise architecture, integration patterns and application lifecycle management.
- Experience working with Agile / Scrum delivery methodologies.
- Strong communication and stakeholder-management skills.
- Ability to lead technical teams and provide architectural direction.

Preferred / Advantageous
- ServiceNow Certified Technical Architect (CTA) or equivalent architecture-level certification.
- ServiceNow Certified Application Developer (CAD) / Certified Implementation Specialist certifications.
- Experience with ServiceNow upgrades, platform governance and technical roadmap development .
- Experience in global enterprise / consulting environments.
- Experience managing distributed technical teams across India and international locations.

What You'll Get
- Opportunity to work on large-scale global ServiceNow transformation programmes .
- Exposure to enterprise architecture and complex technology environments.
- Opportunity to work with global stakeholders and senior technology leaders.
- Strong career progression within a global professional services environment.

Ideal Candidate Profile: A senior ServiceNow professional who is still technically hands-on , but has progressed beyond pure development into solution architecture, technical leadership and client-facing responsibilities . The ideal person should be comfortable owning architecture decisions while also being able to dive into the platform and guide developers when required.

📌 Tech Lead / Lead System Architect - ServiceNow (Hyderabad)
🏢 Tenth Revolution Group
📍 Hyderabad