Team Lead (Delhi)

Team Lead (Delhi)

02 Oct
|
Foundever
|
Delhi

02 Oct

Foundever

Delhi

Role & Responsiblity

We are currently hiring for the Team Leader - Operations for a US Travel Ticketing Voice Process.

Job Details

Shift Timings :24/7

Working Days : 5 days a week

Work mode : Onsite Role

Weekly Off : Rotational Shift & 2 Rotational off.

Work Location : Gurgaon Sector 30

Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.

Communication: Excellent English Communication Skills (verbal and written).

Key Responsibilities

Attrition & Shrinkage Management.

People Management & Development

Coaching and Performance

Metric Control and Adherence

Bottom Quartile Management

Process and Policy Governance

Client and Stakeholder Reporting

Target Achievement

Preferred candidate profile

📌 Team Lead (Delhi)
🏢 Foundever
📍 Delhi

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