Location: Goregaon (Mumbai)

Experience: 5+ years of experience in a managerial/team-handling role

Function: Supply Chain & Operations

Reporting To: Senior Management

About the Role

We are looking for an experienced Supply Chain Lead to lead the end-to-end Supply Chain and Operations function. This role will manage the Operations team; oversee inventory and fulfilment; manage E-commerce and Quick Commerce operations; drive operational efficiency; manage stakeholders; and own the Supply Chain and Operations P&L.;

The ideal candidate should have a robust background in FMCG, D2C, Retail, E-commerce, or Quick Commerce, with proven experience in managing teams and leading supply chain and operations functions.

Key Responsibilities:

1. Lead and manage the Supply Chain & Operations team

Guide the team in day-to-day supply chain and operational activities.

Allocate responsibilities and monitor team performance.

Support the team in resolving operational challenges.

2. Oversee inventory planning, availability, fulfilment and logistics

Monitor inventory levels, stock availability and replenishment requirements.

Ensure smooth order fulfilment and timely movement of products.

Coordinate with warehouse and logistics partners for efficient operations.

3. Manage operations across E-commerce & Quick Commerce platforms

Oversee day-to-day operations across E-commerce and Quick Commerce channels.

Monitor product availability,



order processing and fulfilment.

Coordinate with platform teams to resolve operational issues.

4. Drive P&L; and operational efficiency

Monitor operational costs and identify opportunities for cost optimisation.

Track key financial and operational metrics.

Drive initiatives to improve efficiency and profitability.

5. Coordinate with internal teams, vendors and platform partners

Work closely with Finance, Sales, Procurement and other internal teams.

Coordinate with vendors, logistics partners and platform teams.

Ensure timely communication and resolution of operational dependencies.

6. Monitor key supply chain metrics and identify areas for improvement

Track inventory, fulfilment, availability, logistics and service-level metrics.

Identify operational gaps and bottlenecks.

Implement corrective actions to improve overall performance.

7. Ensure smooth order fulfilment and timely resolution of operational issues

Monitor the order lifecycle from processing to fulfilment.

Address issues related to stock-outs, delays, cancellations and fulfilment.

Coordinate with relevant teams for timely resolution.

8. Develop processes to improve efficiency, cost control and scalability

Establish and improve operational processes and SOPs.

Identify opportunities for process and cost optimisation.

Build scalable processes to support business growth.

📌 Supply Chain Lead (Mumbai)
🏢 Nova Nova
📍 Mumbai