Studio Executive – Operations & Client Relations (Thrissur)

Studio Executive – Operations & Client Relations (Thrissur)

02 Oct
|
4ME Pilates Studio
|
Thrissur

02 Oct

4ME Pilates Studio

Thrissur

Company: 4ME Pilates Studio

Location: Thrissur, Kerala

Job Type: Full-Time

Experience: Freshers and experienced candidates welcome

About 4ME Pilates

4ME Pilates is a boutique Pilates studio focused on movement, strength, posture and overall well-being. With our first studio in Kochi and our second studio in Thrissur, we are building a welcoming environment where clients can experience personalised Pilates training.

We are looking for a friendly, organised and responsible Studio Executive to manage daily studio operations, client relationships and our CRM system.

This role is ideal for someone who enjoys interacting with people, has strong organisational skills and is passionate about creating a premium client experience in a wellness-focused environment.

Key Responsibilities

- Manage daily studio operations and ensure the smooth functioning of the studio.
- Handle client enquiries through WhatsApp, phone calls, Instagram and other communication channels.
- Explain Pilates packages, trial sessions, membership options and studio policies to prospective clients.
- Manage the CRM system, including client records, bookings, attendance, package balances and expiry dates.
- Schedule trial sessions, coordinate class bookings and manage cancellations and rescheduling.
- Follow up with prospective clients after trial sessions and assist with package conversions.
- Monitor package validity, session balances, renewals and client attendance.
- Maintain strong relationships with existing clients and ensure they feel welcomed and supported.




- Coordinate with trainers regarding class schedules, client requirements and daily operations.
- Manage payment records, receipts and basic administrative documentation.
- Identify inactive clients and follow up to encourage continued participation.
- Prepare daily and weekly reports on enquiries, bookings, sales and client activity.
- Maintain the studio's professional, welcoming and organised environment.

Requirements
- Good communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Basic computer knowledge and familiarity with spreadsheets.
- Comfortable using WhatsApp, email and digital booking systems.
- Ability to manage multiple responsibilities and work independently.
- Friendly, professional and client-focused attitude.
- Willingness to learn CRM software and studio management systems.
- Ability to communicate in English and Malayalam.

Preferred: Experience in customer service, hospitality, front-office administration, wellness, fitness, CRM management or client relationship management. Freshers with strong communication skills and a willingness to learn are encouraged to apply.

What We Offer





- Opportunity to work in a premium boutique Pilates and wellness studio.
- A supportive and professional working environment.
- Training in CRM systems, studio operations and client relationship management.
- Opportunities for growth as 4ME Pilates expands.
- A chance to be part of a growing wellness brand.

How to Apply If you are organised, people-oriented and excited to work in a wellness-focused environment, we would love to hear from you.

Apply through Indeed with your updated resume.

Join 4ME Pilates and help us create a welcoming and exceptional client experience.

Pay: ₹15,000.00 - ₹30,000.00 per month

Application Question(s)

- Are you comfortable managing client enquiries, bookings, follow-ups and daily operations in a boutique Pilates and wellness studio?
- Are you comfortable using CRM software to manage client records, bookings, attendance, package validity and renewals?
- Are you comfortable communicating with clients through WhatsApp, phone calls and other digital platforms, including explaining packages and following up with prospective clients?
- Are you comfortable handling daily studio operations, including scheduling, payment records, client coordination and administrative reporting?
- Are you currently based in Thrissur, and are you available for a full time position at our studio?
- Are you comfortable interacting with clients, building friendly relationships, handling enquiries and providing a warm, welcoming customer experience in a premium Pilates studio?

Work Location: In person

📌 Studio Executive – Operations & Client Relations (Thrissur)
🏢 4ME Pilates Studio
📍 Thrissur

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