- Operational Management: Oversee studio operations daily from 11 to 8/9 pm (6 days a week including weekends).
- - Client Engagement: Attend to walk-in clients, addressing their needs and providing excellent service.
- Communication Handling:
- Manage calls and appointments efficiently via WhatsApp and CRM.
- Client Retention: Conduct follow-ups to ensure client satisfaction and retention.
- Booking Targets: Achieve and maintain target bookings as required for business goals.
- Data Management: Maintain detailed Excel sheets for effective data management.
- Client Education: Explain aftercare procedures to clients for optimal tattoo care.
- Reviews Management: Obtain and manage client reviews to enhance studio reputation.
- Data Oversight: Ensure comprehensive data management practices are in place.
- Inventory Control:
Oversee inventory management to maintain adequate stock levels. -Vendor Management: Manage Vendor data and handle procurement as and when required.
Requirements
- Proficiency in English, Hindi and Konkani for effective communication with clients.
- Robust organizational skills with a keen eye for detail.
- Previous experience in studio or client management preferred.
- Ability to work flexible hours within the 11 to 8/9 pm timeframe.
- Familiarity with CRM systems and proficiency in Excel.
- Goal-oriented mindset with a focus on achieving and exceeding targets. Additional Advantage: - Photography skills are considered an added advantage.
📌 Store Manager (Goa)
🏢 Micro Tattoo
📍 Goa
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