02 Oct
|
Krishna Web Solutions
|
Ahmedabad
02 Oct
Krishna Web Solutions
Ahmedabad
About Us
Krishna Web Solutions is a growing digital and AI-driven SaaS company helping businesses automate sales, marketing, and customer communication. We're looking for a friendly, dependable Customer Support Executive to join our team.
Key Responsibilities
- Handle customer queries via calls, WhatsApp, email, and chat
- Resolve product-related issues and guide customers on using our platform
- Coordinate with the technical and sales teams to solve escalated problems
- Maintain records of customer interactions in the CRM
- Follow up with customers to ensure satisfaction and timely resolution
Requirements
- Graduate in any stream (freshers with good communication skills can apply)
- 0–1 years of experience in customer support
- Good communication skills in Hindi and English (Gujarati is a plus)
- Basic computer knowledge and comfort with tools like CRM, email, and WhatsApp
- Patient, polite, and problem-solving attitude
What We Offer
- Fixed salary
- Training on SaaS and AI products
- Growth opportunities in a fast-growing tech company
- Friendly and supportive work setting
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Sr. Customer Support Executive (Ahmedabad)
🏢 Krishna Web Solutions
📍 Ahmedabad