We are seeking an experienced Citrix L3 Engineer to manage support and continuously optimize Citrix Virtual Apps and Desktops environments This role demands deep technical expertise strong analytical and troubleshooting capabilities and the ability to lead initiatives that enhance performance security scalability and reliability of enterprise virtualization platforms Key Responsibilities Provide advanced L3 technical support for Citrix environments ensuring high availability optimal performance and robust security of virtual applications and desktops Perform endtoend technical studies across the project lifecycle including oOpportunity and feasibility analysis oRequirements definition and scoping oCost and workload estimation oImplementation planning and deployment support Lead and manage minor and major projects including initiatives involving oNew interface deployments oSecurity enhancements oWorkstation consistency and standardization oVirtualization infrastructure upgrades Demonstrate strong Citrix problemsolving and performance optimization skills Design manage and maintain Citrix Machine Creation Services MCS Handle Machine Catalog updates using MCS Troubleshoot and resolve FSLogix profilerelated issues Perform vulnerability management activities related to Citrix and Windows platforms Manage Citrix server and VDI patching including oWindows security patching oPlatform updates and corrective maintenance Oversee daytoday operations of Citrix infrastructure and associated services including upgrades and maintenance activities Lead Proof of Concept POC initiatives for new and emerging technologies eg Windows Server 2022 application virtualization solutions Provide expertlevel support and guidance to operations teams headquarters subsidiaries and other IT stakeholders

Ensure solutions are sustainable scalable and aligned with industry best practices and market standards

Conduct opportunity and feasibility studies to support strategic IT decisionmaking

Collaborate effectively with crossfunctional teams to drive continuous improvement in virtualization services

Required Skills Experience

Citrix Technologies

Citrix Virtual Apps and Desktops

Citrix XenApp

Citrix Machine Creation Services MCS

Citrix NetScaler ADC

Supporting Tools Platforms

FSLogix

Ivanti Workspace Control

VMware

Microsoft HyperV

Microsoft Windows Server and Desktop Operating Systems

Additional GoodtoHave Skills

Experience with SCCM

Exposure to enterprise vulnerability management tools and processes

Ideal Candidate Profile

Proven handson experience in L3 Citrix administration and support within enterprise environments

Robust analytical diagnostic and troubleshooting skills with the ability to resolve complex highimpact issues Extensive experience supporting largescale virtualization infrastructures Ability to lead technical initiatives manage projects and mentor junior team members Excellent communication and collaboration skills to work effectively with stakeholders across IT and business teams A passion for innovation automation and continuous improvement in virtualization and enduser computing technologies

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📌 Specialist - Cloud & Infra Management (Bengaluru)
🏢 LTM
📍 Bengaluru