02 Oct
|
Bengaluru Airport Services
|
Bengaluru
02 Oct
Bengaluru Airport Services
Bengaluru
Job Purpose:
To provide high-quality wellness services including back massages, grooming treatments, and salon services exclusively to lounge passengers. The role aims to ensure a relaxing and rejuvenating experience, enhancing passenger satisfaction while maintaining hygiene, professionalism, and service excellence at the SPA at BASL Lounge.
Roles and Responsibilities:
- Deliver skilled SPA treatments such as back massages, neck & shoulder therapy, and express relaxation techniques tailored to short-stay lounge passengers.
- Perform basic grooming and salon services including hair wash, blow-dry, quick facials, and related services as required.
- Maintain a clean, calming, and hygienic treatment room and salon area in accordance with health and safety standards.
- Greet passengers warmly, understand their needs, and recommend appropriate therapies or services.
- Manage appointments efficiently to ensure minimal wait times and maximum guest satisfaction.
- Monitor inventory of SPA and salon supplies and report replenishment needs to the supervisor.
- Adhere to lounge grooming and etiquette standards at all times.
- Maintain accurate service records and provide feedback for continuous improvement
Qualifications & Skills:
- Diploma or Certification in Spa Therapy, Ayurveda, Beauty Therapy, or related field from a recognized institute.
- Minimum 12 years of experience in a SPA, salon, or wellness center (experience in hospitality or airport lounges is preferred).
- Knowledge of various massage techniques and beauty treatments.
- Good communication skills in English; knowledge of additional regional languages is an advantage.
- Well-groomed, courteous, and customer-oriented.
📌 Spa Therapist (Bengaluru)
🏢 Bengaluru Airport Services
📍 Bengaluru