- Work Model: Work from Office

- Shift- Day shift but should be comfortable stretching it a bit Travel- Candidate should be comfortable with traveling( 20-30% within country and out of country as well)

- Language- Should know : Telugu, Kannada &
- Hindi.

- Certifications are mandatory

- Candidate Expectations

- Total Experience 14+ years

- Candidate Location - Anywhere

- Skills Program Management, Service Desk Management, Influencing &

- Negotiation, Third-Party Vendor Management, Offshoring Operations, Risk &
- Compliance, Audit &
- Risk Assessment, Governance, Facilities Management, Stakeholder Management, Third-party risk management, Outsourcing Governance, Global Delivery, General SecuritiesGood to have - Banking / Financial Services / BFSI experienceCandidate Industry BPO / ITES

Education and Certification

Qualification:

- Any Bachelor s Degree Specific Remarks: Should know of Telugu, Kannada &
- Hindi.

- Candidate should be comfortable with traveling( 20-30% within country and out of country as well)

Certification:

- CISSP, CPP / PSP, PCI ISA / QSA or CISP Detailed Job DescriptionThe team manages third-party offshoring arrangements and General Secure Facilities, ensuring that business processes outsourced and in compliance with regulatory and enterprise risk requirements.

- In easy terms: This role ensures that third-party vendors and their facilities operate smoothly, securely and according to the client's policies.





Key Skills

- Managing vendor relationships, performance, escalations and service delivery.

- Experience managing offshore operations, outsourced processes or third-party delivery centers.

- Identifying operational risks and ensuring regulatory and internal policy compliance.

- Conducting operational audits, security assessments, and compliance reviews.

- Outsourcing governance, operational controls, and vendor compliance.

- Managing business continuity plans, disaster recovery, and emergency preparedness.

- Overseeing secure facilities, maintenance, safety and service continuity.

- Coordinating with business teams, vendors, analysts and cross-functional stakeholders.

- Monitoring KPIs, service quality, operational efficiency, and cost metrics.

- Managing programs, initiatives, timelines, and cross-functional teams.

- Managing day-to-day operations, service delivery, escalations and SLAs.

- Managing vendor negotiations, stakeholder expectations and conflict resolution.

- Conducting risk assessments, audits, control reviews and compliance activities.

- Product ownership, technology requirements, prioritization and stakeholder coordination.

- Managing offshore operations, third-party vendors and delivery centers.

- Other Specific Remarks Additional Requirements: Willingness to travel to third-party facilities

📌 SM - General Securities Facilities (Bengaluru)
🏢 Golden Opportunities
📍 Bengaluru