02 Oct
|
Shree Radha Raman Automobiles
|
New Delhi
02 Oct
Shree Radha Raman Automobiles
New Delhi
Key Responsibilities Service Operations: Oversee channel service operations, workshop readiness, and daily tasks like service turnaround time (TAT) reduction. [1] Quality & Compliance: Ensure adherence to Service Quality Audits and company service standard operating procedures (SOPs). [1] Customer Satisfaction: Drive high Net Promoter Scores (NPS), handle customer complaint redressal, and achieve target customer satisfaction (CSI) scores of 90%+. [1, 2] Warranty & Inventory: Manage warranty reconciliations/approvals and maintain core parts and spares inventory targets. [1]
📌 Service Manager - Electric Vehicles (New Delhi)
🏢 Shree Radha Raman Automobiles
📍 New Delhi