Allocation of calls to Engineers Pin-code wise, Handling SFs( Service Franchisees) Aware of KPI, TAT Good Communication and Basic knowledge of MS Office(Excel)
Must have Experience in Service Industry ( Consumer Electronics /Home Appliances - TV, AC, Washing Machine, Refrigerator, Microwave Oven)
10th/12th/ /ITI /Diploma/Graduation
Experience - 02 - 03 years
Preferred Industry - Home Appliances and Consumer Electronics Companies such as LG, Samsung, MyG,Bosch,Whirlpool, Voltas,Godrej,Panasonic,Haeir,Usha International, Eureka Forbes,IFB etc.
Role - Team Leader / Service Coordinator/Area Service Incharge/Customer Service Executive