About RTDS /n Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. /n Our continuous innovation-led services include - /n /n

- Managed Cloud Hosting Services

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- AWS Cloud Services

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- Public Cloud Solutions

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- Cybersecurity Solutions

/n /n Job Responsibilities /n /n

- Administer and support NetApp ONTAP storage environments across AFF, FAS and ASA platforms.

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- Provision and manage storage resources including Aggregates, SVMs, Volumes, LUNs, CIFS shares and NFS exports.

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- Configure and troubleshoot iSCSI connectivity, multipathing, initiator groups (igroups) and LUN mapping.

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- Administer NAS protocols including NFS and SMB/CIFS, export policies, share permissions and client access.

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- Configure and manage QoS policies — Adaptive and Fixed — to meet application performance requirements.

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- Implement and manage SnapMirror for disaster recovery, replication, failover and data synchronisation between sites.

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- Configure and manage FabricPool for automated tiering of inactive data to object storage, and monitor tiering efficiency.

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- Configure and manage NetApp Volume Encryption (NVE), onboard and external key management, and encryption best practices to secure data at rest and in transit.

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- Perform storage health checks, firmware and ONTAP upgrades, and preventive maintenance.

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- Monitor storage capacity, performance, latency and utilisation using Active IQ, System Manager and CLI.

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- Troubleshoot storage performance issues, protocol connectivity problems, replication failures and hardware faults.

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- Work with virtualization and cloud teams on storage integration with VMware, OpenStack, Kubernetes or Hyper-V.

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- Participate in DR drills, storage migrations and change management activities.

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- Create and maintain operational documentation, SOPs and implementation guides.

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- Coordinate with NetApp support for critical incidents and hardware/software escalations.

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- Mentor L1 engineers and coordinate with OEM support teams.

/n /n Required Skills /n /n

- Strong hands-on experience with NetApp ONTAP CLI and System Manager across AFF, FAS and ASA platforms.

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- Provisioning and management of Aggregates, SVMs, FlexVol volumes, LUNs and qtrees.

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- SAN administration: iSCSI (FC preferred), multipathing, ALUA, igroups and LUN mapping.

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- NAS administration: NFS and SMB/CIFS, export policies, share permissions and client access troubleshooting.

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- Data protection using SnapMirror, Snapshot, FlexClone and SVM Disaster Recovery.

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- QoS policy design and tuning (Adaptive and Fixed).

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- Storage efficiency — deduplication, compression and compaction — and FabricPool tiering to object storage.

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- NetApp Volume Encryption (NVE) with onboard and external key management.

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- Storage monitoring and reporting via Active IQ, System Manager and CLI.

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- Capacity planning, performance tuning, latency analysis and root cause analysis.

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- Networking fundamentals for storage: VLANs, LACP, MTU, DNS, NTP and routing.

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- Working knowledge of Linux administration; automation exposure with PowerShell, Bash, Python or Ansible is an advantage.

/n /n Qualifications /n /n

- Bachelor's degree in Computer Science, Information Technology, Electronics or a related field.

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- 5–8+ years of relevant experience in enterprise storage administration.

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- NetApp certification (NCDA / NCIE) preferred.

/n /n OUR MISSION /n To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. /n OUR VISION /n Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.



/n OUR BRANDS /n AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises.

Its comprehensive suite of services includes: /n /n

- Public Cloud

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- Private Cloud

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- Cloud GPUs

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- Kubernetes

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- Infrastructure as a Service (IaaS)

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- AWS Services

/n /n Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a solid emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients.

Learn More: /n Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies.

Its services include: /n /n

- Accounting/Tax Application Hosting

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- Managed Security Services

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- Managed IT Services

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- Hosted Virtual Desktop Solutions

/n /n Learn More: /n KEY HIGHLIGHTS /n /n

- Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees

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- Data Center Partners: 10+ data center partners located across the USA, UK, and India

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- Strategic Partnerships:

/n /n Microsoft Direct Partner under the CSP Program. /n Intuit Authorized Commercial Hosting Provider. /n AWS Advanced Consulting Partner with Storage & SMB Competencies /n VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions /n /n

- Accreditations and Memberships:

/n /n ISO/IEC 27001:2022 Certified /n Registered with NASSCOM /n Member of the Internet Telephony Services Providers' Association in the UK. /n /n

- Awards and Recognitions:

/n /n Customer Service Department of the Year Stevie Award (2024) /n CPA Practice Advisor Readers' Choice Awards (2023) /n VMware Accelerating Cloud Provider Partner Award (2020) /n K2 Quality Award for Customer Satisfaction (2019) /n Great User Experience Award by FinancesOnline (2018) /n User Favourite Award by Accountex USA (2016) /n CONTACT INFORMATION /n Website:

📌 Senior Storage Engineer (Gurugram)
🏢 Real Time Data services
📍 Gurugram