Senior Operations Manager (Bengaluru)

Senior Operations Manager (Bengaluru)

02 Oct
|
Pocket FM
|
Bengaluru

02 Oct

Pocket FM

Bengaluru

At our core, we are an AI-powered entertainment company with a deeply human-first philosophy. We believe technology should amplify creativity. Our proprietary AI systems work alongside writers, voice artists, and creative teams to help stories scale globally, faster, smarter, and with cultural depth and emotional integrity intact.

Today, Pocket FM is home to a vibrant community of 250+ million listeners, 300,000+ creators, and 100,000+ audio series. With over 140 billion minutes streamed annually, we have emerged as one of the fastest-growing media-tech companies in the world, and we are just getting started. We operate at a massive global scale, but with a startup mindset: curious, fast-moving, and deeply owner-driven.

At Pocket FM, teams are encouraged to think boldly, move with intent, and build for long-term impact as we shape the future of audio-first storytelling worldwide.

About the role In this role you’ll be the backbone of our production engine. You’ll work closely with writers, voice artists, sound engineers, and creative teams supporting the US market, ensuring everything runs on time, at quality, and without chaos.

This role requires strong communication skills, as you’ll be coordinating across teams, managing stakeholders, and ensuring clarity at every step.

If you enjoy:

- Organising complex workflows
- Solving problems quickly
- Working with global teams

What you’ll actually do

- Keep production running smoothly:



Manage day-to-day workflows and ensure seamless coordination between writing, voice-over, and audio teams
- Track timelines like a pro: Monitor schedules, manage deadlines, and ensure timely delivery of episodes
- Maintain quality standards: Support quality checks for audio and subtitle content to ensure consistency and accuracy
- Fix what’s slowing things down: Identify bottlenecks and suggest process improvements to make workflows more efficient
- Work across teams: Collaborate with creative, tech, motion graphics, and production teams to ensure smooth execution
- Support tools and systems: Assist in testing and implementing tools that improve production workflows
- Solve problems fast: Troubleshoot operational challenges and coordinate solutions with the right teams

You’ll thrive here if you

- Have 1-5 years of experience in operations, production, or coordination roles
- Have excellent communication skills (must-have); explicit, structured, and confident
- Are highly organized and good at multitasking
- Can coordinate effectively across multiple stakeholders
- Are comfortable using tools like Google Sheets, Excel, Slack, Docs
- Can adapt quickly and learn new tools
- Work well in fast-paced, deadline-driven environments
- Have a proactive, problem-solving mindset

You’ll stand out if

- You’re extremely detail oriented and process-driven
- You enjoy bringing structure to fast-moving environments
- You’re comfortable handling ambiguity and figuring things out

📌 Senior Operations Manager (Bengaluru)
🏢 Pocket FM
📍 Bengaluru

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