Job Id: Aeries/398/26-27

Industry IT-Software / Software Services / testing

Location Mumbai

Experience Range 6 - 10 Years

Qualification Graduate

About Us

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

About Business Unit

TPx is a leading nationwide managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 18,000 customers in more than 49,000 locations across the U.S. For more than two decades, TPx has offered managed services and solutions to help customers across every business sector address the growing complexity of their IT environments. For more information, visit www.tpx.com

Roles and Responsibility

Job Title

Instructional Designer

Job Code

INSDE

FLSA

Exempt – Non-Management

Work Comp Code

8810 - Clerical

General Purpose

The Instructional Designer is responsible for designing, developing, and maintaining engaging, scalable learning solutions that build employee capabilities, improve performance, and support TPx’s business objectives. This role applies instructional design methodologies and adult learning principles to translate complex business needs and subject matter into effective, learner-centered experiences.

With a strong emphasis on e-learning development, the Instructional Designer will create high-quality, interactive digital learning using Articulate Storyline as the primary authoring tool. This role partners closely with business stakeholders, subject matter experts (SMEs), Learning Consultants, and team leaders to assess learning needs and develop solutions across multiple delivery methods.

Direct Reports

No

Essential Duties and Responsibilities

Instructional Design & Development

- Design, develop, and maintain engaging learning experiences using established instructional design methodologies and adult learning principles.
- Develop interactive, high-quality e-learning modules primarily using Articulate Storyline.
- Translate complex concepts, processes, and technical information into clear, practical, and learner-centered content.
- Create learning solutions across multiple delivery methods, including e-learning, instructor-led and virtual instructor-led training, job aids, reference materials, videos, and other performance-support resources.
- Develop storyboards, learning objectives, assessments, scenarios, interactions, and other instructional components aligned with desired performance outcomes.
- Apply visual design, usability, and accessibility principles to create intuitive and engaging learning experiences.
- Maintain and update existing learning content to ensure accuracy, relevance, consistency, and alignment with evolving business needs.

Learning Consultation & Collaboration
- Partner with Learning Consultants, business stakeholders, SMEs,



and team leaders to identify learning and performance needs and recommend appropriate solutions.
- Facilitate content-development discussions with SMEs and translate subject matter expertise into structured, effective learning experiences.
- Ask thoughtful questions to distinguish learning needs from broader process, communication, or performance issues.
- Conducts learning needs analyses and recommends both learning and non-learning solutions.
- Manage stakeholder feedback and incorporate revisions while maintaining instructional integrity and the learner experience.
- Build strong working relationships across functions and serve as a trusted partner throughout the design and development process.

Project Management & Quality
- Manage multiple learning projects simultaneously from initial concept through development, implementation, and maintenance.
- Establish project timelines, communicate progress, identify risks, and ensure deliverables are completed on time and meet quality standards.
- Conduct quality assurance reviews and testing of learning materials before deployment.
- Maintain organized source files, templates, and learning assets to support scalability and efficient content maintenance.
- Ensure learning solutions align with established Learning & Development standards, branding, and best practices.

Measurement & Continuous Improvement
- Partner with stakeholders and Learning Consultants to identify appropriate measures of learning effectiveness and business impact.
- Use learner feedback, assessment results, performance data, and stakeholder input to evaluate and continuously improve learning solutions.
- Stay current on instructional design trends, adult learning practices, e-learning technologies, and emerging approaches to workplace learning.
- Recommend new tools, techniques, and design approaches that improve the effectiveness, scalability, and learner experience of TPx learning programs.

Other Responsibilities:
- Performs other duties as assigned.
- Minimal (less than 5%) travel required.

Required Qualifications: Education & Experience
- Bachelor’s degree in Instructional Design, Learning & Development, Education, Organizational Development, Communications, or a related field, or equivalent combination of education and relevant experience.
- Minimum 3 years’ experience designing and developing learning solutions in a corporate environment.
- Demonstrated professional experience designing and developing corporate learning solutions.
- Experience developing storyboards, learning objectives, assessments, scenarios, simulations, and performance-support materials.

Knowledge, Skills, & Abilities
- Solid knowledge of instructional design methodologies and adult learning principles and the ability to apply them in a business environment.
- Advanced proficiency with Articulate Storyline,



including the ability to independently develop interactive and engaging e-learning experiences.
- Strong written and verbal communication skills with the ability to simplify and organize complex information.
- Demonstrated ability to collaborate effectively with SMEs, stakeholders, and leaders at various levels of an organization.
- Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and commitment to delivering high-quality learning experiences.
- Familiarity with accessibility standards and inclusive learning design practices.

Other Qualifications:
- Experience with additional Articulate 360 tools, including Rise.
- Experience working with learning management systems (LMS) and publishing e-learning content using standards such as SCORM or xAPI.
- Experience designing learning for geographically dispersed or remote employee populations.
- Experience with multimedia development, including basic audio, video, or graphics editing.
- Experience measuring learning effectiveness and connecting learning outcomes to employee or business performance.

Key Competencies
- Instructional Design
- E-Learning Development
- Adult Learning
- Learning Needs Analysis
- Stakeholder Partnership
- Consulting & Collaboration
- Project Management
- Creative Problem Solving
- Business Acumen
- Written Communication
- Attention to Detail
- Continuous Improvement

Success Measures Success in this role will be demonstrated by:
- Designing and delivering engaging, high-quality learning solutions that address identified business and performance needs.
- Applying instructional design methodologies and adult learning principles consistently across learning solutions.
- Developing interactive, effective e-learning experiences in Articulate Storyline that meet established quality standards.
- Translating complex information into transparent, practical, learner-centered content that employees can apply on the job.
- Building strong partnerships with business stakeholders, SMEs, Learning Consultants, and team leaders throughout the design and development process.
- Managing multiple learning projects effectively and delivering solutions on time and in alignment with business priorities.
- Maintaining learning content to ensure it remains accurate, relevant, accessible, and scalable.
- Using learner feedback, assessment results, and available performance data to evaluate effectiveness and continuously improve learning solutions.

TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

HR Effective Date:9/21/2026Last Revised Date:9/21/2026Version #: 11

📌 Senior Instruction Design (Mumbai)
🏢 Aeries Technology Group
📍 Mumbai