- Welcome and greet guests professionally and provide courteous service throughout their stay.

- Handle guest check-in and check-out procedures efficiently.

- Manage room reservations, room allocations, extensions, cancellations, and modifications.

- Operate Hotel IDS Software for reservations, guest registration, room status, billing, and other front office activities.

- Maintain accurate guest records and update all required information in the system.

- Handle guest requests, queries, complaints, and service-related issues professionally and promptly.

- Coordinate with Housekeeping, F&B;, Maintenance, Reservations, and other departments to ensure smooth guest services.

- Prepare guest bills, collect payments, and handle cash/card/online payment transactions accurately.

- Monitor and follow up on outstanding guest payments and billing issues.





- Assist with corporate and group bookings, including rooming lists and billing requirements.

- Maintain proper records of room occupancy, guest movements, payments, and daily transactions.

- Prepare and maintain front office reports, shift reports, and other required documentation.

- Ensure proper handover of all pending matters between shifts.

- Follow hotel policies, SOPs, safety standards, and guest-service procedures.

- Maintain a professional appearance and positive attitude at all times.

- Identify opportunities to improve guest satisfaction and service quality.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages

- Food provided

Work Location: In person

📌 Senior Front Office Executive (Nagar)
🏢 Neelaja Infrastructures
📍 Nagar