02 Oct
|
Petpooja
|
Gujarat
Job Description
Roles and Responsibilities: Provide service and customer support during remote meetings and interactions. Install POS software on clients’ systems or devices efficiently. Conduct training sessions to help clients understand and use the product effectively. Diagnose errors or technical problems and determine proper solutions to resolve client queries. Create, maintain, and implement SOPs to standardize support processes. Hands-on experience with Windows, Linux, and Mac OS environments. Research and identify solutions for software and hardware issues. Troubleshoot technical issues, including
📌 Technical Support Engineer (Gujarat)
🏢 Petpooja
📍 Gujarat